When Should a Business Not Use AI?

AI may not be appropriate when

• —A simple fixed rule already solves the problem
• —The process itself is undefined or broken
• —There is insufficient reliable information
• —Errors would create unacceptable risk without adequate controls
• —The economics do not justify implementation
• —Existing software already solves the problem adequately
• —Required integrations are unavailable
• —The company cannot define who is responsible for exceptions

Automating a bad process makes it faster, not better

Sometimes the correct solution is conventional software, a redesigned workflow, or no new system at all. We would rather tell you that before a project starts.